ACCOMMODATION PARTNERS
Help Your Guests Enjoy Melbourne Without Returning for Their Luggage
Luggage collection, secure storage and delivery for Melbourne hotels, serviced apartments and accommodation providers.
BagBoyz® gives your guests more freedom before check-in or after checkout. We collect their luggage, securely store it and deliver it to Melbourne Airport or another agreed location at an exact time.
Guests can enjoy Melbourne without carrying their bags or returning to collect them, while your business can reduce luggage storage demands and offer an additional guest service.
BETTER GUEST EXPERIENCES. LESS LUGGAGE HANDLING. REFERRAL REWARDS.
Early Arrivals. Late Departures. One Luggage Solution.
Guests often arrive in Melbourne hours before check-in or have plenty of time between checkout and their departure.
While hotels can store luggage, guests still need to travel to the property to drop it off or return later to collect it.
BagBoyz® offers another option. We collect, securely store and deliver luggage at agreed times and locations, allowing guests to make the most of their time in Melbourne without unnecessary backtracking.
It’s an additional guest service that provides greater convenience for travellers while potentially reducing luggage handling and storage demands for your business.
Why Accommodation Providers Offer BagBoyz®
BagBoyz® helps accommodation businesses provide greater convenience for their guests, reduce on-site luggage handling and earn referral income from eligible completed bookings.
Give guests the freedom to enjoy Melbourne before check-in or after checkout, without carrying luggage or returning to collect it.
Reduce the luggage held on-site and the time staff spend receiving, storing and returning guests' bags.
Receive a referral payment for eligible completed bookings, while BagBoyz® manages the service and guest payments directly.
Built For Melbourne Accommodation Providers
BagBoyz® provides an additional guest service for Melbourne hotels, serviced apartments and other accommodation providers, helping travellers manage their luggage before check-in, after checkout and between destinations.
Hotels
Help guests enjoy their final hours in Melbourne without returning to the hotel to collect their luggage before heading to the airport.
Serviced Apartments
Give guests a convenient luggage solution before check-in, after checkout or when moving between accommodation properties.
Boutique Stays
Offer a personalised luggage collection and delivery service without needing additional storage space or staff resources.
Airport Accommodation
Help guests with early arrivals, late departures and luggage arrangements around their flight schedules.
How the BagBoyz® Guest Referral Service Works
Three simple steps from registration to completed referral.
Register & Get Set Up
Register your accommodation business with BagBoyz®. Once approved, you'll receive a unique referral code and the information needed to offer the service to your guests.
Share Your Referral Code
Recommend BagBoyz® through reception, guest communications or checkout information. Guests book and pay us directly using your referral code.
We Handle It. You Earn.
BagBoyz® manages the luggage collection, secure storage and delivery. Your business receives its agreed referral reward for eligible completed bookings.
Common Guest Scenarios We Help Solve
BagBoyz® helps accommodation providers give guests more freedom when arrival, checkout and onward travel times don’t align.
Guests can check out, enjoy their remaining hours in Melbourne and have their luggage delivered directly to the airport at an agreed time.
Guests arriving early can have their luggage collected from the airport and delivered to their accommodation later, leaving them free to explore Melbourne.
Guests moving between accommodation properties can have their luggage collected, securely stored and delivered to their next location.
Arrange luggage delivery to Melbourne Airport, Avalon Airport, Southern Cross Station, cruise terminals or other serviced locations.
Trusted local service
Operating in Melbourne since 2018, BagBoyz® is an established luggage collection, storage and delivery service, supported by industry recognition, tourism accreditation and customer reviews.



Referral Rewards for Accommodation Providers
For each eligible completed referral, there’s $15 available to share between your business and your guests. Choose the arrangement that works best for you.
Receive the full $15 referral payment for each eligible completed booking, with no guest discount applied.
The usual arrangement is $5 off for your guest and a $10 referral payment to your business. You can choose a different split of the $15 if you prefer.
For larger accommodation operators or specific guest requirements, alternative referral arrangements may be considered on request.
Common Questions From Accommodation Providers
Does it cost anything to register?
No. There’s no upfront fee to register for the BagBoyz® referral program. Once approved, your business receives a unique referral code to share with guests.
Do we need to store or handle the luggage?
No. BagBoyz® collects luggage directly from the agreed meeting location, securely stores it and delivers it at the scheduled time. Your business doesn’t need to handle the bookings, storage or delivery.
Can guests use the code for airport or city deliveries?
Yes. Guests can use your referral code when booking eligible BagBoyz® services, including luggage collection and delivery to Melbourne Airport, accommodation properties and other serviced locations, subject to availability.
How are referrals tracked?
Your business receives a unique referral code. When a guest uses that code to complete an eligible booking, the referral is attributed to your business for reward purposes.
When are referral rewards paid?
Referral rewards are calculated on eligible completed bookings and paid in accordance with the BagBoyz® referral program rules.
What items can BagBoyz® collect and store?
If one person can lift it and it fits safely in the van, we generally treat it as one bag. BagBoyz® can collect and store suitcases, backpacks, duffel bags, shopping bags, prams, golf bags, sporting gear, instruments, bike boxes and other travel items, subject to safe handling and booking details.
Give your guests more freedom before check-in or after checkout, reduce luggage handling at your property and receive referral rewards for eligible completed bookings.
BagBoyz® handles the collection, secure storage and delivery, so you can offer an additional guest service without managing the logistics.