CONTACT us
Contact BagBoyz®
Questions before booking? We’ll help you work out the best luggage pickup, storage and return option.
Contact BagBoyz® if you need help with a booking, pickup location, return time, airport handover, cruise luggage, accommodation pickup or another Melbourne luggage storage question.
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AIRPORTS. HOTELS. AIRBNBS. STATIONS. SEAPORTS. HANDS-FREE.
Need Help Before Booking?
The best way to contact BagBoyz® depends on what you need help with.
Need help choosing a pickup time, return time or location? Send your travel details and we’ll help you work out the best option.
Questions about where we meet at Melbourne Airport, Southern Cross, Station Pier or another location?
Staying in a hotel, Airbnb or serviced apartment? Contact us if you need luggage collected before check-in, after checkout or between stays.
Hotels, Airbnb hosts, property managers and travel businesses can contact BagBoyz® about referral and guest luggage support.
WhatsApp: +61468882247
Ready to Book?
If you already know your pickup location, return location, time and bag details, booking online is usually the fastest option.
Use the booking form to choose your luggage pickup, storage and return details. If your booking involves an unusual location, tight timing, a group booking, cruise handover or airport question, contact us first and we’ll help you check the best option.
Common Questions Before Booking
Send us the details if your luggage plans are not straightforward.
Ask us first if your pickup or return time depends on a flight, train, cruise, event or short connection window.
Contact us if your pickup point is not a hotel, Airbnb, airport, station, seaport or standard kerbside location.
Travelling with several people or lots of bags? Send the details so we can check timing, vehicle space and handover.
Have golf bags, prams, instruments, bike boxes or other larger travel items? Ask us if you are unsure on space.
Before You Send a Question
Our service is pretty simple; however if you do have any questions and either can’t find the answer or don’t have the time to look, feel free to contact us.
Quite often, the phone is the easiest. Who doesn’t like a chat?
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- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Public Holidays: Open 24 hours
YOUR QUESTIONS ANSWERED
Contact BagBoyz® FAQs
What is the best way to contact BagBoyz®?
The fastest way is to use WhatsApp and contact us on +61468882247 or use the contact form on this page for booking questions, unusual luggage plans, group bookings, special items or location questions. If you are ready to book, the online booking form is usually the fastest option.
What details should I include in my message?
Include your pickup location, return location, preferred times, date, number of bags and any flight, train, cruise, event or accommodation details that affect timing.
Can I ask about airport, station or cruise meeting points?
Yes. Contact BagBoyz® if you need help with Melbourne Airport, Avalon Airport, Southern Cross Station, Flinders Street Station, Station Pier, Spirit of Tasmania or another agreed meeting point.
Can I ask before booking if my timing is tight?
Yes. If your pickup or return depends on a flight, train, cruise, event or short connection window, contact us first so we can check whether the timing is practical.
Can I contact BagBoyz® about larger items?
Yes. If you have prams, golf bags, instruments, bike boxes, sports gear or other larger travel items, send the details before booking if you are unsure whether they will fit.
Can hotels, Airbnb hosts or travel businesses contact BagBoyz®?
Book your luggage pickup, storage and return with BagBoyz® or send us a question if you need help first.
QUESTIONS ANSWERED. BAGS SORTED. HANDS-FREE TRAVEL.